Hello, We have CWLMS 4.1. We try configure user tracking, but have a problem - not receive information.Recomendation about In LMS, by default the property vacmContextNameEnabled in ANIServer.properties under NMSROOT/campus/ect/cwsi...

Hi, ExpertsWe have the following problem:At Supervisor Desktop in the real-time displays ASA (average speed of answer) field is "no data". I have found the following information at Troubleshooting guide:Problem The ASA (average speed of answer) stati...

Hello, Anybody know how doing list of outbound dialing for MPX. I have in view the following - we start the conference and want that system call to 80 subscribers, so can we doing list and get it to MPX.Add to conference of 80 participants on one it ...

Hello,I have gateway with 4 FXS port. This ports are controlled by Cisco CallManager through MGCP.I would do the following:When link to CCM will fail FXS port should work with dial-peer on this Gateway.With CCM all works fine, but then link fail FXS ...

Hello,we have PRogger, AW/HDS, IP IVR ad CCM. So we use the following ICM script:1. translate to VRU (IVR)2. Run exteral script (CollectDigits)3. Skill group Secretary.4. QueueingSo when call is comming it ranlate to IVR. In IVR it is doing CollectDi...