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- About sumistry
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Member since
05-19-2010
7
Posts
35
Helpful
0
Solutions
Created by
sumistry
in Contact Center
in Contact Center
11-16-2010
07:13 AM
11-16-2010
07:13 AM
Welcome
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Created by
sumistry
in IP Telephony and Phones
in IP Telephony and Phones
10-19-2010
02:17 PM
10-19-2010
02:17 PM
Hi Olly, We need to bear this in mind: You might need to configure the end-user cable or DSL router. If the router does not support stateful packet inspection, you might need to configure (User Datagram Protocol) UDP port forwarding or place the phone in the Demilitarized Zone (DMZ), especially for music on hold. taken fro: http://www.cisco.com/en/US/products/ps7057/products_qanda_item09186a00807a2634.shtml So any suitable home dsl router should suffice. HTH Sunit
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10-19-2010
02:13 PM
Hi Rick, we can use he following: To enable remote Cisco Unified Communications Manager servers and the local Cisco Unified Survivable Remote Site Telephony (Cisco Unified SRST) router for determining the order in which the systems assume call control for analog endpoints connected to analog Foreign Exchange Station (FXS) ports on a Cisco voice gateway. http://www.cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxssrst.html Does that help? Sunit
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Created by
sumistry
in Contact Center
in Contact Center
10-14-2010
08:36 AM
10-14-2010
08:36 AM
Nice one Jeson
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Created by
sumistry
in Other Collaboration Subjects
in Other Collaboration Subjects
10-14-2010
06:58 AM
10-14-2010
06:58 AM
Hi Yannis, You might see this after an upgrade from one Cisco Unity version to another? Was this the case? Did you change your default GUI language during the process? We see this as your Unity server's default Regional Setting does not match your default GUI language Can we try the first option: 1) Go to Control Panel - Regional Options. At the General Tab, verify you have the correct locale. Click on the "Set Default.." button and verify you have the correct locale specified there as well.
Let me know how that goes please Thanks Sunit
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10-14-2010
06:42 AM
Hi Kevin, It looks like you are using the service module slot Q. What is the Service Module (SM) slot? A. A Service Module (SM) is an externally pluggable interface form factor for the Cisco Integrated Services Router Generation 2. The SM represents the evolution of the Network Module (NM) slot available on the earlier generation of Cisco Integrated Services Routers. The SMs provide increased power and throughput capabilities as well as connections to the new Multi-Gigabit Fabric (MGF). Existing NMs are supported in the new SM slot with an adapter card. Q. What is the Internal Service Module (ISM) slot? A. An Internal Service Module (ISM) is an internally pluggable interface form factor for the Cisco Integrated Services Router Generation 2. The ISM represents the evolution of the Advanced Integration Module (AIM) slot available on earlier generation of Cisco Integrated Services Routers. The ISMs provide increased power and throughput capabilities as well as connections to the new Multi-Gigabit Fabric (MGF). Existing AIMs are not supported in the new ISM slot. So the ISM is a newer slot than AIM which was seen on the 2800 series. A shutdown is not needed, if not used will not be utilsed or interfere in an operation. Info taken from: http://www.cisco.com/en/US/prod/collateral/modules/ps10598/qa_c78_553916.html Hope that helps Sunit
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Created by
sumistry
in IP Telephony and Phones
in IP Telephony and Phones
10-14-2010
06:07 AM
10-14-2010
06:07 AM
Hi Heathrw, Single-line ephone-dns are required for certain features such as intercom, paging, and message-waiting indication (MWI) Can we try the following: 1. enable 2. configure terminal 3. telephony-service 4. srst dn line-mode {dual | dual-octo | octo | single} Taken from document: http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmesrst.html let me know how this goes! Thanks S
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Created by
sumistry
in Networking Documents
in Networking Documents
10-14-2010
05:56 AM
10-14-2010
05:56 AM
Here we will be utilising the trafiic export feature which has been in use from IOS 12.3(4)T The IP Traffic Export feature allows users to configure their router to export IP packets that are received on multiple, simultaneous WAN or LAN interfaces. The unaltered IP packets are exported on a single LAN or VLAN interface, thereby, easing deployment of protocol analyzers and monitoring devices. http://www.cisco.com/en/US/docs/ios/12_3t/12_3t4/feature/guide/gt_rawip.html Here's the configuration we need ======================== conf t access-list 101 permit ip any any ! Make sure you do not change an existing ACL, if required - create a new one with different number. ip traffic-export profile pcap_1 mode capture bidirectional incoming access-list 101 outgoing access-list 101 exit interface <Ethernet interface - or any other interface pointing to SIP SP> ip traffic-export apply pcap_1 size 9000000 !This captures 9 MB of data. Clear buffer (before test start): --------------------------------- traffic-export interface <Ethernet interface> clear Making the captures: --------------------- traffic-export interface <Ethernet interface> start 3. start a call 4. once the call ends , execute the below cli to stop the capture traffic-export interface <Ethernet interface> stop 5. copy the traces to TFTP or FTP server as: traffic-export interface <Ethernet interface> copy ftp: ############### The export feature will get us capture on SP side.
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Created by
sumistry
in Networking Documents
in Networking Documents
10-14-2010
05:50 AM
10-14-2010
05:50 AM
Add to the config or make sure you have it already: service timestamps debug datetime msec service timestamps log datetime msec service sequence-numbers ! logging buffered 5000000 -> 5Mb buffer log (Check to see if there is enough space) logging rate-limit 10000 logging queue-limit 100000 no logging console -> Disable logging to console no logging monitor -> Disable logging to terminal session ### Now enable the required debugs ### Before simulating a test, clear the buffer log: clear logging ### Now, create a new log file (using SecureCRT, Putty, or similar) ### After you get a failed call (or have done the required test), stop the debugging: show debugs undebug all ### And collect the debug logs in the following format: term len 0 sh ver sh run sh log
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Labels:
Created by
sumistry
in IP Telephony and Phones
10-19-2010
10-19-2010
Hi Olly,We need to bear this in mind:You might need to configure the
end-user cable or DSL router. I...
10-19-2010
Hi Rick,we can use he following:To enable remote Cisco Unified
Communications Manager servers and th...
Created by
sumistry
in Other Collaboration Subjects
10-14-2010
10-14-2010
Hi Yannis,You might see this after an upgrade from one Cisco Unity
version to another? Was this the ...
10-14-2010
Hi Kevin,It looks like you are using the service module slotQ. What is
the Service Module (SM) slot?...
10-14-2010
Hi Heathrw,Single-line ephone-dns are required for certain features such
as intercom, paging, and me...
10-14-2010
/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table
Normal"; mso-tstyle-rowband-size...
Created by
sumistry
in Networking Documents
10-14-2010
10-14-2010
Add to the config or make sure you have it already:service timestamps
debug datetime msecservice tim...
Public Statistics
| Date Registered | 05-19-2010 03:25 AM |
| Date Last Visited | 10-12-2018 12:22 AM |
| Total Messages Posted | 7 |
| Total Helpful Votes Received | 35 |
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| User | Helpful Count |
|---|---|
| 10 | |
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