Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
All, We are running into this defect and I was wondering if anyone had any success/fallout from performing the work around by use of the new policy file from the BU? We only have one cluster impacted and it's got a lot of high profile users on it and...
I'm having an issue where I have a call handler setup such that it provides options. One of those options is to attempt to transfer to another call handler. That call handler is setup such that under the transfer section I've entered in an external...
Hello,I have a 3845 gateway with two T1 circuits coming from diverse carriers. One is an ATM circuit the other a PRI. I'm experiecing slips on the PRI and I believe it to be a clocking issue where the clocks from each of the carriers is far enough o...
To anyone with a lot of experience out there:I cannot seem to make outbound calls work through my voice gateway. Below are the details of my dilemma.I am using csim start command via telnet.I have the following gateway hardware.2811 w/ PVDM2-16 and ...
We have a need for Webex to be able to be installed such that it fully functions as an on prem client only. We have centers that we host using Jabber today that we would like to transition to Webex app however, they do not have an internet connection...
Jaime,First, nice name. Second, has there been any change to this behavior? We have a contact center with Jabber and we are now finding some agents are purposefully forwarding their agent extensions to numbers we won't allow resulting in failed inbou...
All,I figured out the problem. Even though I did NOT copy an existing call handler. When it was built from scratch, it had the alternate Transfer enabled. So, consequently, even though the standard Transfer was setup to transfer etc... the altern...
Chris,Thanks for the reply. I just tried to do what you suggested (aside from the gateway reboot since I have to do that under a maintenance window) and it didn't work. I removed all dial-peers related to the 0/2/0 voice port. I even removed the t...
