The Cisco documentation on this feature flat out sucks.  The best documentation is  here: https://comstice.com/blog/post/configuring-cisco-extend-and-connect-for-uccx   If you follow the doc exactly - it works.  Here are the basic elements: UCCX AGENT EXTENSION 1234 >>> CTI Remote Device w/ 1234 DN in UCCX Agent Partition >>> Remote Destination to Agent Cell Phone 91XXXXXXXXXX   I disabled Persistent Connections (UCCX Service Parameter) and we are going to ANSWER calls from the physical cell phones as Finesse was throwing CTI error-22 when I attempted to ANSWER incoming calls from within Finesse. It would be very impressive if somehow Finesse could actually ANSWER a call that is being presented to your cell phone - so we will just use the cell phone to answer those calls.   You must build a Jabber CSF object and select Device For Calls and enter the cell phone number used in the Remote Destination mapped to the CTI Remote Device.    Make sure to associate Jabber CSF and CTI RD with CUCM application user "rmcm".   It's configuration complexity and terrible documentation like this that has motivated me to drive our organization toward Zoom Phone.  It is not the solution for everyone - but in our case - I'm determined to push toward that solution once the dust has settled on the COVID mayhem.     ... View more

No one in the universe has EVER configured this? ... View more

With everything going on around COVID - how is it that NO ONE in the community has responded to this question?   Clients are desperate to support work from home and their legacy Cisco platform complexity makes it near impossible to easily deploy a work from home solution.    HAS ANYONE EVER GOTTEN THIS  TO WORK?????????????????????? ... View more

Hi,   Did you ever find out what happens if CER is out of compliance?  There is no way Cisco would throttle outbound 911 calls.    Amir ... View more

What did you do to resolve this issue? ... View more

What was your final resolution, if any?  Don't keep us handing. ... View more

We had a previous engineer who convinced management to migrate our wireless environment to Fortinet (MERU). So we replaced most of our Cisco WLC / APs with a Fortigate running v.6.05. ... View more

Hi Patoberli,   If you are using the AC8265 - would you mind sharing what PROset version / driver version you have standardized on?  We are seeing exactly the same symptoms identified in this blog: https://www.dell.com/community/XPS/Issues-with-new-Intel-Wireless-AC-8265-card-in-a-Dell-XPS-13/m-p/7326589#M30490 ... View more

I didn't ask for a link to the Dell community forums. I've already posted there. Your response is unhelpful. Go elsewhere. ... View more