CTIOS release notes for 5.1 states that a dedicated CTIOS server and PG can support up to 1,000 agents and that "...more than two sets of duplexed CTI OS servers (total of four CTI OS servers) is not supported." I had not heard of this limit before a...

CallManager 3.3Is there a way to configure users in CallManager so that they cannot be authenticated with their PIN or password? I want to be able to have users listed in CallManager so that they appear in the corporate directory, but I only want a ...

If I have a situation where router A fails and router B can see more than half of the PGs, router B will become the active router and continue to process the calls. But what happens if I lose more than half of my PGs before router A is brought back ...

Hi all. Is there any way to get the CTI OS (v5.0) Supervisor Desktop to display the agent information based on agent name? Right now it seems that it displays in the order in which the agents are entered in the database. It tried adding a SORT BY ...

Hi all. Upon restarting our CRS 3.03 IVR I started getting these messages in syslog:Cannot find key: "SYSTEM\CurrentControlSet\Services\Eventlog\Application\Cisco AVVID Alarm Service": The parameter is incorrect.These messages pop up every 5 seconds...