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We have a CVP app which is doing recording for specific duration. In order for that to happen, Finesse is conferencing CTI RP while being on the inbound call. That causes all the nuances of conference call. Can CVP app be invoked as a url using Fin...
I have exactly same issue. I am not able to change the "From field" using SIP profile on the initial invite. It works fine for P-Assterted-Identity and even To. How were you able to fix the issue?
