I am working on a script for a helpdesk, i have all parts of the script laid out and written but i am hung up on how to dynamically play mesages based on events. Let's say for example the mail server is down, helpdesk wants to play a message to calle...

I have a request to validate digits entered by callers. the expexted number of digits is five, am currently using an integer variable and setting the length to five to enforce 5 digits, using an if statement. The problem with that is that it works wh...

i have a request from one of my clients to do an holiday script, i have scripted something using xml files but it does not seem to work, i was wondering if anyone has done this and may be provide some pointers. thanks