James Burns

James Burns · 10-02-2015

Hi,No we never did. We have since migrated our ACD function to another platform.ThanksJames

James Burns · 06-05-2014

Hi Rolando,Yes, the config looks good. I have double checked it against another skill where the CAD ...

James Burns · 06-04-2014

Hi,Thanks for the quick response.I checked the Team settings and and my Test Agent was assigned to t...

James Burns · 10-18-2013

Hi,We have SIP Trunks between our CUCM v7.1.3 and IPC Unigy system. All test calls to and from CUCM ...

James Burns · 07-25-2013

Fantastic, that did the job!We now have both inbound and outbound calls working successfully between...

James Burns · 07-25-2013

Thanks for the info, I have now attached the SDI trace.James

James Burns · 07-25-2013

Hi All,Thanks for the screenshot, that was most helpful. I made a couple of calls earlier and have c...

James Burns · 07-24-2013

Hi Ben,Sorry, ignore my previous post. Please find attached the log from a call attempt from my exte...

James Burns · 07-24-2013

Ben,The live system is too busy to do the trace in the CLI. I could do this from our Development sys...

James Burns · 07-24-2013

Ben,Thanks for the info so far. [and to Chrysostomos1980]Sorry but I have been trying to track down ...

James Burns · 07-24-2013

Hi,Have recently created SIP Trunks as a means of an intercluster trunk to a third party telephone s...

James Burns · 10-24-2012

Default firmware is 1.3.4. Thanks for the quick response

James Burns · 10-24-2012

Thanks for the tip. Looked at the log file and found the following"[10-24]15:47:52.036|fxmMg|4|00|Fa...

James Burns · 10-24-2012

Hi,Have just uploaded the latest version of Cisco 7937 firmware. Our Call Manager is version 7.1.3 a...

James Burns · 06-13-2012

Hi,We have a UCCX Express system consisting of 2 servers that has 60 CTI ports and is licensed for 3...

Date Registered	‎11-04-2010 07:04 AM
Date Last Visited	‎08-18-2017 03:55 AM
Total Messages Posted	27
Total Helpful Votes Received	5

Hi,No we never did. We have