cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
242
Views
0
Helpful
1
Replies

Unity Connection 9.x & UCCX 7.x do not answer SIP Calls

James Burns
Beginner
Beginner

Hi,

We have SIP Trunks between our CUCM v7.1.3 and IPC Unigy system. All test calls to and from CUCM 7.1.3 and IPC Unigy working fine but have found when dialling from IPC Unigy to either Unity Connection 9.x or UCCX 7.x, the call rings without being answered. Believe it is something to do with the out-of-band signalling either not being present, or being present when it shouldn't.

Having difficulty tracing calls in log files.

Dialling from Unigy to either Unity Connection or UCCX via public telephone network call is answered ok.

Any help gratefully received.  

Thanks

James           

1 Reply 1

Walter wigfield
Beginner
Beginner

Just wondering if you found a solution. I have a similar setup and I have not attempted it yet.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers