Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
We have an issue with intermittant authentication errors (PD error) with users trying to access their personal directories.We're on UCM v6.1(3) and users access personal directories via the directories menu.Problems are users will receive a PD error ...
We've just upgraded to 3.3.2 SPC and are using a Cat 6000 (6608 E1) for PSTN access. When an external caller hangs up, the line is not disconnecting, instead we get the Telco disconnect message (e.g: the other person has cleared).This is causing big ...
I see this post is quite old now and you've probably already resolved the issue however I ran into the same problem myself using Connection 7 and UCM 6.1 and after using a cisco document on the issue:http://www.cisco.com/en/US/products/sw/voicesw/ps5...
In UCM 6.1 you do not need to set up the fast dial service as fast dials is already available via the personal directories.To get a name with the fast dial instead of just the phone number you need to first create a personal address book entry and th...
PINS are not set to change at next login. The problem is intermittant, so a user may find they can login with no problems, then another time PD authentication will fail.
Hi Did you have any joy with this issue? We're experiencing the exact same thing. Started happening after a TSP upgrade.Any advice you could offer would be welcomed.June
