@varunkhanna58026 where you able to find a solution for suppressing a ticket from being created for X minutes after it goes down?

While not a direct answer to see progress of AP image downloads, you may want to check into Efficient Image Upgrade for FlexConnect APs. It's been available since Gibraltar - 16.10.1. It downloads the new image to the master AP at the site then the o...

Log in to Prime CLIThen shell/shell passwordThen "sudo su -"Then "/opt/CSCOlumos/bin/getSCPCredentials.sh"

Thank you for posting this. Very helpful.