Hi,
We are using cisco 7925 wireless phones and though the phones gets registered with CUCM, it doesn't accept any calls. Also, the phone face intermittent registration problems.
2015-03-24 03:53:04:0610 CP-7925G user.crit netd: network down on...
Hi, I am facing an issue where I have a some fax machine connected to a VG224 gateway and it is not able to receive fax from one number. Some facts: 1. All other fax machines can send and receive faxes fine (including the number from which the fax is...
Invalid Enterprise CTI message header message in event log on PGIn event viewer on PG server, the following warning message generated in the event log:Source: Cisco systems Inc., ICMCategory: CTILinkEvent ID: 49163Invalid Enterprise CTI message heade...
Hello,I have been facing a issue, where an agent is already busy talking to a customer and another incoming call notification is displayed on the screen. I am in a UCCE enviroment where single line is configured with directory number. ICM should not ...
Hello Kecv,
Please follow these steps to fix the issue -
1. If you want to use extension mobility - If yes, then under rmcm user only associate the Device Profile and remove the IP Phone device association.
2. If you just want to use the IP Phone -...
Hi Aaron, We tried to setup a simple WEP and SSID for test purpose, that didn't work.There is security but it allows the traffic.Signal is good. Please suggest, what else can be done.
Hi Omar,This is not a new install. Please find the emsmon logsC:\>emsmon ipcc0 pg1a jgw1Events from January 28, 2014:13:30:22 jgw1 Trace: EMSServer connection established in node name: ipcc0\PG1A process: jgw1 for user cctnorth.13:30:22 jgw1 ...