Hi,We are using PIX 7.0.4 and Our dhcp server was located on outside. I could configure the dhcp server address. However, I found that dhcprelay can be only enabled on physical interface but not vlan (tagged) interface.Is it PIX-OS bug ?Do this probl...

Hi, I installed ACS3.3 on windows 2003 standard server and it joins Windows 2000 Active Directory. It works normally when it is using Cisco Secure Database. However, it can't authenticate users located in windows 2000 AD. Is my combination supported ...

Hi All,We found that in agent desktop, some calls queued always remained in IPCC queue. But our agents are all idle. We can clear these calls only by restarting the system. However, we found that these calls affect the Historical Report Statistics. H...

Hi,Our IPCC can record but can't Silent Monitoring in Supervisor Destkop. The supervisor and IPCC server are in different subnet. What port I need to permit to allow silent monitoring call from supervisor ? Thanks

I'm using IPCC Express 3.53. We want to create a script that:When a call is waiting on CSQ, caller can press a key to leave a voice mail if the caller don't want to wait too long during queueing.How to implement that? Thanks a lot !