Script Question about Queueing

[rman]

I'm using IPCC Express 3.53. We want to create a script that:

When a call is waiting on CSQ, caller can press a key to leave a voice mail if the caller don't want to wait too long during queueing.

How to implement that? Thanks a lot !

[Chris Deren]

In the queue branch place get digit step and then do an if statement to check wheather the digit was pressed, if yes put a goto step which redirects the call to DN (dummy phone, or cti port) of the group voice mail.

Chris

[pralex]

Hi,

You can find a sample script in the script repository

http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_implementation_design_guides_list.html

Regards

Prasanth