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Hi All,We have a working VCS-C/VCS-E environment with C60s registered to VCS-C, we also have a CME7.1. Can we get VCS-C integrate with CME to allow C60 to make/receive voice call only to/from PSTN via CME? This idea came from a known solution VCS-C/C...
UCCX 8.5.1, skill based routing. Is it possible to change skill sets with these command?run uccx spThe reason behind that is same agent on one shift working as team1 memeber - backup as team2, and another shift working as team2 memeber - backup as te...
Want to change firmware type for my 7912G. It is based on SIP image CP7912010301SIP050608AVersion 1.3.1(050608A)Can I convert it to SCCP CP7912080004SCCP080108A.sbin which is the latest version?Many thanks. I've spent more than 4 hours reading and te...
When I install CUCM6, I get "security configuration failed" and it goes to Database Access Security password page.I am quite sure that I put the right password and NIC car is connected to the network, I even can ping the server ip address after I res...
When I install CUCM6, I get "security configuration failed" and it goes to Database Access Security password page.I am quite sure that I put the right password and NIC car is connected to the network, I even can ping the server ip address after I res...
Hi Denise,After changing Finesse running from virtual machine to my desktop, ThickClientScreenPopSampleGadget is working now.The only difference vm is running Windows 2008R2, and my desktop is running Window 8.Thanks,James
Hi Denise,Thanks. My colleague spoke to GP about this request. I successfully followed this link:finesse-sample-code/LearningSampleGadget at master · CiscoDevNet/finesse-sample-code · GitHubbut when I tried ThickClientScreenPopSampleGadget , followed...
Hi Paul and Alok,I was on leave for last a couple of days. There was no calls from the logs I uploaded as you pointed.After changing the Zone profile to "Infrastructure device" under Neigbour Zone configuration, I was able to make calls from CME to ...
Hi Alok,I have setup GNS3 and get my laptop connected to VCS-C. Attached are configuration from CME router and debug ccsip all.Could you please have a look at the config? To be honest, no experience with SIP.Thanks in advance.Regards,Lincun
