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I am setting up a test script where the caller will be prompted to enter 6 digits address code. For testing, we don not need to dip into the database to validate the address code. For now, I just need to collect those digits and insert it as a variab...
We are in the process of purchasing a Unity server. What we assked for originally was a unity server for voice messaging only but we realized that we upgarde to unified messaging later on we have to completelt reconfigure the whole system. My questio...
We are running CCM 4.2 and we are also experiencing intermittent hold issue. Appreciate if you can update this post with a solution to this problem. Thanks a lot.
Thanks for you reply. I used notepad and I can confirm that a space is being inserted by the CAD. But I don't see any space after the data field or the URL that I have setup using the desktop administrator.Any other suggestions ? Thank you.
I still could not figure out where the space (%20) is coming from. As I have mentioned, it will pop up the external application but I am getting a response of no data found from the Info Portal server because of the %20 being added infront of my addr...
It is now showing my correct layout and the addressCode variable on the agent desktop. The only problem now is that once it inserts the addressCode into the URL it is adding %20 infront of the address code.Here is an example:C:\Program Files\Internet...
From the dedug - the addressCode variable is being populated by the digits entered by the caller. On the agent's CAD, I do not see the addressCode field and the layout field is still showing as default (should be TelecomLayout).Using the set enterpr...