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I had a faculty member who I recently converted to a 7962 from his Nortel M7208 and he was upset to find out that just like the Nortel M7208 the 7962 was not activating the t-coils in his hearing aids. After some searching on the internet I found th...
Reading through the forums I have seen several posts which make me think this should work, but I can't seem to get silent monitoring or recording using the agent desktop to work when the agent is connected through IP communicator. Currently I have ...
We are currently running unity 5 with an exchange 2007 environment off box. My unity licenses are all for voice messaging only. Each subscriber mailbox is connected to a seperate exchange account from the users email account. For any given user, t...
We have had mixed success with the use of H239 while H323 inspection is enabled on an ASA running 8.0(4) code. The endpoints are a Polycom PVX behind the ASA (HostB) and another PVX endpoint which is not behind any firewall (HostA). Both endpoints a...
I have a customer on Call Manager 4.13 who has a hunt group with 11 individual DNs. The customer wants to limit calls into the hunt group to 8 simultaneous calls so that no more than 8 of the 11 people are busy on the phone at any point. Callers beyo...
I think you could do this by adding some translation patterns into the line level CSS. Say for instance your model was device CSS allowed all calling to the PSTN and various line level CSS restricted calling to International, LD, Local, and others. ...
This post was helpful to me so I thought I would add in some additional info I received from TAC while working on a similar issue. I have several security alarms that weren't able to signal through my MGCP controlled VG224s and 2821 FXS ports. TAC ...
So David is right. I tasked my SE with this and he came back with the following:"So found the answer to your question below. The path to get those licenses converted to unified messaging is by upgrading to 7.0 or higher. This will be automatically...
Following up, I emailed licensing TAC and they told me: Please to be informed that, we as Cisco Licensing Team only issues license for the products purchased. Regarding your issue please contact your cisco engineer who can help you in this issue.So L...
