Hello, We have UCCX 11.6(2) cluster. At the moment total amount of all voice prompts is 17Mb. And we planning to add new 375 Mb voice prompts. But according to Cisco the repository uccx_sbspace is 3 GB in size and we have just 154Mb left: admin:show ...

Hello, Anyone tried to use Webex Teams (aka Cisco  Spark) as softphone for on-prem UCCX 11.6/12.0 as part of Webex Hybrid Call Service configuration? In theory it should work (just like Jabber), but is it supported by Cisco? Cheers,Vlad.

Hello, I'm planning to change UCCX cluster 11.6 codec G.729 to G.711. Do I need to convert all existing voice prompts from G.729 to G.711 and upload them manually? Many thanks,Vlad. 

Hello All,I would like to monitor the number of "CallsInProgress" for any given SIP Trunk on my CUCM using SNMP. The RTMT makes this information available under performance->Cisco SIP->CallsInProgress, but I am having no luck finding the correct OID ...

Hi there,I'm trying to integrate Unity 4.2.1 Voice Messaging only installed on a single Windows 200 box with existing AD running on Windows 2003 servers.While running Exchange Forest Preparation I'm getting this error:The component "Microsoft Exchang...