I'm interested in building a CUCM lab.  I know there are a bunch of threads on this, but need some guidance.  I have vmware workstation and I know the OVA's can be installed on it, but that's the first question.  I don't have the ability to get the s...

I have a mix of h.323 endpoints..  mostly cisco and lifesize that are registered with a VCS.  These are scattered throughout the globe and we are trying to collaborate with external services for some calls.  We've allowed the private IP's of the endp...

Hi there-  I have h.323 endpoints registered to my VCS, which are Lifesize.  The discs have options to choose audio or video for dialing.  My question is can the VCS route a call a certain way if audio is chosen and another way if it is video?  By wa...

My VCS currently uses a local CPL file that I needed to make an edit to.  I downloaded the file from the VCS, edited it in notepad++ and saved it.  Do I simply just upload the new one or does the current need to be deleted first?  Also, would this ki...

A bit new to the VCS, but I'm trying to use a 3rd party data visualization tool to get some exposure into my endpoints call usage.  I don't have TMS or any other product currently.  I see the Call History section and I want to know where that data is...