About sharpgate

sharpgate · 05-11-2025

Hi,We’re running into a critical issue with BIB-based recording in CUCM 12.5.We use a SIP-integrated recording application. On some calls, only one leg is recorded properly. The other results in a 0KB file.After reviewing the RTMT and SIP handler log...

sharpgate · 03-30-2025

Hi,I have a PCCE sandbox running for developments purposes and wish to trigger media forking from vCUBE. Now from what I gather it appears that there is no proper licensing enabled on CUBE seen below. I know that I need enhanced trunk license to ac...

sharpgate · 02-18-2025

Hello There used to be several sandboxes available for UCCX as appears here https://developer.cisco.com/docs/contact-center-express/sandbox/#unified-contact-center-express-sandboxHowever now, all of them are not available. I need a lab for UCCX, CUCM...

sharpgate · 10-18-2018

Hi, I am writing a screen pop gadget for Finesse to integrate with a 3rd party application we have to fire up the gadget when a call arrives to UCCE. Now, I need the agent gadget to access the caller ID and then send it in the IFrame URL. I know ...

sharpgate · 10-08-2017

Hello,I am looking for a lab that includes CUCM and CUBE. Our application under requires that the CUCM in the collaboration lab registers an authenticated SIP trunk with an ISP. Knowing that CUCM does not support SIP trunk authentication, there is a ...

sharpgate · 03-25-2025

Thanks ... now I see that only PCCE lab 12.6 snadbox is available. However, Its been overalmost all of the time the sandbox is reserved. High demand and low supply I guess. Isn't there anyway to increase the sandboxes or help direct me how to get a r...

sharpgate · 02-18-2025

@jokearns1 We have the same issue not being able to develop for UCCX anymore. Now even when resorting to PCCE as an alternative, there is only one sandbox available making it almost unavailable all the time.

sharpgate · 10-10-2017

Hello Jacob,Well, unfortunately not. I do not have much experience with IM&P configuration. What do you think about doing what you suggested above the other way around? That is borrowing a vCUBE server from another lab and drop it into a Collaboratio...

sharpgate · 10-09-2017

Hi Jacob,Perfect, thanks a lot.The lab was just reserved and will experiment with it. However, it does not appear to have IM&P services. We need to experiment with mobility calls so this server is important for us.Also as you mentioned, we are indeed...

sharpgate · 10-04-2017

Perfect. Looking forward to it. Thanks

Member Since	‎04-23-2008 04:19 AM
Date Last Visited	‎05-12-2025 11:12 PM
Posts	99
Total Helpful Votes Received	5

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User Activity

CUCM BIB Recording Leg Sending Media to Phone IP Instead of Recorder

vCUBE Licenseing in PCCE Sandbox

UCCX Sandbox Removed

Screenpop Gadget in Finess

Collaboration LAB with CUBE Server

Re: UCCX Sandbox Removed

Re: Missing Unified Contact Center Express 12.5 sandbox

Re: Collaboration LAB

Re: Collaboration LAB

Re: VPN to DevNet sandbox from a network device