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craig5258
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Level 1
Member since ‎02-03-2017
‎02-21-2025
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Finnesse Report Help

02-10-2025
Our Sales team are trying to drill down into Agent call activity and we're struggling with Reports. Could anyone please help with the following?UCCX sees an agent available and tries to deliver a call - if they decline the call, what happens to the c...

Unable to create Contact Groups in Cisco Jabber

07-03-2023
We have a user who can't create a new Contact Group in his Jabber client (Add a contact > Create a New Group) - he gets the message "Please try again or contact your system administrator". Other users registered to the same Call Manager server can.I ...

Access switches compatible with Cisco DNA

07-18-2019
Hi,We need to fit out a new building with at least 17 access switches but that will be before we've implemented Cisco DNA (could be 6-12 months). I have downloaded the list of DNA Supported devices from Cisco.com but can these switches be configured ...

Force all APs to failover to secondary controller

01-25-2018
Hi, All of our APs are configured with primary and secondary controllers under High Availability.   Does anyone know if there is a simple way to force all of the APs to failover to the secondary without restarting the WLC? A service to stop, somethin...

Connecting Cisco ASA to 2 internet lines - best practice

02-03-2017
Hi, We have a primary SIP trunk for internet with a backup EFM circuit. Both lines terminate in a seperate ISP-managed router. The customer-side interfaces of both routers need to be connected on the same physical segment for HSRP failover (i.e. the ...
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Member Since ‎02-03-2017 07:13 AM
Date Last Visited ‎02-21-2025 01:22 AM
Posts 14
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