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Our Sales team are trying to drill down into Agent call activity and we're struggling with Reports. Could anyone please help with the following?UCCX sees an agent available and tries to deliver a call - if they decline the call, what happens to the c...
My on-prem WLC is end of support and I'm planning a move to Meraki wireless in the new year.Is there any easy comparison guide for the APs - i.e. what is the direct equivalent to an AIR-AP2802E-E-K9 in the Meraki world?We will only use Meraki for wir...
We have a user who can't create a new Contact Group in his Jabber client (Add a contact > Create a New Group) - he gets the message "Please try again or contact your system administrator". Other users registered to the same Call Manager server can.I ...
Hi,We need to fit out a new building with at least 17 access switches but that will be before we've implemented Cisco DNA (could be 6-12 months). I have downloaded the list of DNA Supported devices from Cisco.com but can these switches be configured ...
Hi,
All of our APs are configured with primary and secondary controllers under High Availability.
Does anyone know if there is a simple way to force all of the APs to failover to the secondary without restarting the WLC? A service to stop, somethin...
Thanks for the honest opinion - I appreciate it. That's the sort of thing you don't read in the sales brochure. I agree about the subscription point - that concerned me when I read it. Food for thought - thank you.
Thanks for reply - yes, I'll do that. I just wanted to pick the right AP so that we can put it into Production when we're ready to go live. Lots of production machinery and shelving so it needs to be industrial.We moved into a new building so we have...
Thanks for the reply. Nothing special - we run 4 SSIDs (various authentication methods). Max. 15 APs per site.An on-prem cloud wireless controller blows my mind though - what's the benefit to just having the Meraki dashboard manage the APs?
