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Hello guys,We have implemented UCCX 10.5 with Finesse for a customer and have tried to enable internal chat for the agents with no success. According to the Data Sheet, Finesse offers the ability to chat with individual members or the entire team (as...
Hi all,We have been facing a weird issue since last november.Users who use Office 2013 Home and Business cannot search their personal contacts through J4W (All versions tested).When I install Professional Plus version to test, the search works ok.I o...
Hi all,We've planned to upgrade our CUCM 7.0 2 node cluster to 8.6 and bought a couple UCS for it. Since we don't wanna impact our production system, I'd like to know if I can follow this procedure:1. Backup current CUCM 7.02. Install CUC...
Hi everyone,We are implementing IM and Presence (2 nodes v. 9.1.1.31900-1) and CUCM (2 nodes v. 9.1.2.10000-28) and everything was working great until start testing high availability.Jabber clients are registered on CUCM Sub and when we disconnect th...
Hello guys! I have setup a new E1 circuit (Digital R2) and an FXO for an analog line. Inbound PSTN Calls have been completed successfully, however disconnected after 4 seconds. We can hear a fast busy tone. Outbound calls started working as soon as I...
It works, thank you very much Francesco! You helped a lot! I made some adjustments to reflect my needs, follows the script attached for reference. The next step I need to do is somehow parse the txt files created with each switch config and then dete...
Hm... it worked when I replaced the "show version" by:tn.write("conf t\r\n")time.sleep(2)tn.write("hostname R1\n")time.sleep(2)tn.write("end\n")time.sleep(2)tn.write("wr mem\n") Logs attached. To apply the commands it's working fine. Any help on how ...
Hi Guys, nice topic. Sorry, I don't wanna hijack the discussion but there's a similar demand I've been working on. In my case it's a switch assessment, but the idea is more or less the same (and also using telnet)...(and this subject is also new to m...
