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Just wanted to update the name that appears in this particular live report. Any idea how to update this name? I created a new report with a new name and referenced the new view in the finesse layout but still showed the old name. Tac just said it'...
I'd like to be able to do an export of all devices and use it to do a audit to verify if all the associated lines are also associated with users for presence information. I don't see the "Users Associated with Line" as a column when I export devices...
I'm attempting to modify the diversion header when calling one specific number. I want to modify the reason=unconditional to reason=deflection. I've made a single peer that I confirmed is matched, and assigned a sip profile to the outgoing peer whi...
I'm attempting to convert my callback script into a http triggered one where I pass the callback number through a parameter in the http trigger instead of having a caller enter the callback number when prompted. I am able to get the callback number ...
I've got a customer that complained about being able to see the HTTP request to a TFTP server http://XXX.XXX.XXX.XXX/global-settings.xml when they sniffed it. How would I implement HTTPS for this instead? Can someone lay out the basic steps and the...
This is a process I’m aware of but doesn’t help me measure the extent of the implementation process issue or if there even is a process issue. Thanks for responding and confirming that we’re in the same boat! I’ll follow up if I find the table in the...
Maybe something changed but it isn't right click. A simple left click on the folder did the trick. On pc or mac, it prompts to save the file. Mine was close to 40 megs so size doesn't seem to be a issue, and it zipped up everything including sub fo...
We believe this is causing problems with our carrier and want to prove it out. We eventually would want to change it the other way too, or at least understand better the circumstances around this message.
The Cisco Script editor reference guide has some info on the specific steps. There's a number of pages on how to setup the integration but I haven't found examples yet. When I create one I'll share it. Does anyone even know what POD stands for? In a...
