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Hello,
Agents are logged in to Cisco Finesse and agents are in ready state.
now when the calls come to CSQ. Agent shows the call in reserved state. But call never rings on agent extension
and customer hears " we are currently experiencing system pro...
Hello All, We are having Call manager version 8.5.1 running on MCS server (Physically Installed not on virtualized environment). Also we don't have valid UCSS contract. As MCS is now EOS/EOL. We are planning to move the call manager on BE7K. For now ...
Hello,We are having ISM-SRE-300K (CUE Module). Now, whenever the router gets reboot. (due to power interruption or etc). we have to boot the ISM module manually. Bootloader > diskWhat is the solution. so that the ISM module boots automatically once t...
Hello,We are planning for Cisco IP-Telephony system in our company.We already have existing Cisco Blade server- B200-M3 in our organization.Can we use be6k-st-bdl-k9= (25 users license) if we install CUCM on our cisco blade server, rather than buying...
Hello,We are having cisco ip phones & third party sip phones in our company. both are registered to same cucm 9.X.Now when cisco phones calls sip Phones. we are able to see the alerting name on cisco phone.Say, Cisco Phone "Phone-A" calls Third Party...
Hi Sebin,
Have you resolved this problem!
We are facing the same issue in our company. The DTMF is not working for DU (ITSP) numbers only, for etisalat its working fine. Same for incoming calls, we have IVR in our office, if anyone calls from DU mo...
Please find my below configuration...voice service voip ip address trusted list ipv4 192.168.1.6 255.255.255.255 dtmf-interworking rtp-nte allow-connections sip to sip supplementary-service h450.12 no supplementary-service sip moved-temporarily no s...
