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On 12.5Strange issue, I have one person (so far) that is using Cisco IP Communicator and cannot 4 digit dial into any of our UCCX queues. I myself use the Cisco IP Communicator and I can 4 digit dial them fine. He is however able to reach them when h...
I have one user in Active Directory that wants to have two different mail boxes and two phone extensions. He wants everyone in the company to call his primary extension and be able to leave messages. There is another phone with a number for the publi...
Hello,I have a user that the alias (username) in LDAP has changed. In CUCM/end user it has all sync'd with the new username, however, in Unity it is still showing the old username. Unity is supposed to be set up to integrate with LDAP directory. I ha...
Hello,
I am running Cisco Unity Connection 10.5 and I have one user that says this particular problem has happen to her multiple times. She states that when she listens to her new voicemail and then deletes it, it will go to the deleted box in Uni...
The "optimize for low bandwidth" WAS checked. I had the end user uncheck and click ok and he was successfully able to complete the calls into UCCX queues. Thanks so much!!
Thanks for that info! The end user is off today so tomorrow I will check the setting for optimize for low bandwidth. But for option 2 we are both in the same device pool. So hopefully it is as simple as unchecking the “optimize for low bandwidth”. I ...
