Hi,We have new 8961 phones that register if the primary line is configured. If a phone has the primary line blank, with other lines configured, the phones won't register. Anyone familiar with this? CUCM System version: 8.5.1.15900-4Load on phone si...
Hi, I have a 7965 phone outside the trusted network. The user had a failed connecting to the ASA when attempting to login with their username and password and was presented with softkeys "retry" and "disable". The user selected "disable". Now when...
We are upgrading from Cisco Unity Connection pair from Version 8.5.1.ES65.13900-65 to 8.6.2.21900-5. We want to limit downtown. Curious if service remains up on the secondary server while reloading to the upgraded partition, then vice-versa?
Hi, We have site that removed one of two power supplies from 7835 (model number: MCS7835H2-K9-CMA2) running CUCM 7.1.3 after it failed. The LED status now appears normal. My question is, should the LED indicate any type of alarm showing the power i...
I have three version 7.0 CUE's I can't get session access via CLI. GUI access is fine. I get error stating interface needs an IP assigned: "IP address needs to be configured on interface Service-Engine0/0"The current Service-Engine interface config...
Hi Amam, Below are details of what TAC provided:Problem description:- 8961 phones fail to register if primary line on the phone does not have a DN assigned to it.Resolution summary:- SIP is a peer to peer protocol which requires a DN to be configure...
Hi all. Thanks for the responses. I went to TAC ( 630512191 ) and they state that with SIP phones, the primary line has to be configured, regardless of whether other lines on the phone are configured, or it won't register. Customer was not happy, b...
Thanks Manish. The links advise that a line needs to be configured for the SIP phone to register. The problem is we have a line configured (but not the primary line), and phones still won't register. The phone only registers when the primary line ...
Hi Aman. I upgraded to sip8961.9-4-1SR1-2 with no luck. Behavior remains the same. I may have to go to Cisco with this one. I'll let you know what they find.
