I have a Call Redirect step in an IPCCX script that is transferring calls to phone DNs. Everything works fine except when the call goes to a busy or non-existent extension. If that happens then the call just drops. If I debug the script it operates a...
I am having an issue with Cisco 3524 switches and CAT5E or enhanced patch cables. I show connectivity lights but cannot pass data. ( Obtain an IP address). I know the fix ( use different patch cables) any idea why?Thanks in advance.
I found that stopping the primary server from taking calls will allow you to test redundancy but if you leave the primary server in its role and stop it from taking calls MWI will not be updated. Turns out MWI is only updated via the primary server s...
1. I can validate my script.2. The destinations are GOTO- Labels3. I use the step-over function on a reactive debug and the script functions fine while on the debug.It does not fail during the debug.4. The failure is dead air and the call drops after...
