About michael-keller

michael-keller · 01-04-2005

I have a Call Redirect step in an IPCCX script that is transferring calls to phone DNs. Everything works fine except when the call goes to a busy or non-existent extension. If that happens then the call just drops. If I debug the script it operates a...

michael-keller · 06-19-2002

I am having an issue with Cisco 3524 switches and CAT5E or enhanced patch cables. I show connectivity lights but cannot pass data. ( Obtain an IP address). I know the fix ( use different patch cables) any idea why?Thanks in advance.

michael-keller · 03-13-2013

I found that stopping the primary server from taking calls will allow you to test redundancy but if you leave the primary server in its role and stop it from taking calls MWI will not be updated. Turns out MWI is only updated via the primary server s...

michael-keller · 01-10-2005

1. I can validate my script.2. The destinations are GOTO- Labels3. I use the step-over function on a reactive debug and the script functions fine while on the debug.It does not fail during the debug.4. The failure is dead air and the call drops after...

michael-keller · 01-05-2005

Yes, I have them all populated and they function properly during a reactive debug but behave differently when the script runs normally.

michael-keller · 08-26-2004

I upgraded Unity from 3.1 to 4.0.4 last night and have the exact same issue on a ICS7750 SPE. Did you ever resolve this problem?

Member Since	‎06-19-2002 09:36 AM
Date Last Visited	‎04-17-2024 09:20 PM
Posts	6

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Call Redirect Step IPCCX

CAT5E patch cables and Cisco switches

unity connection port group not resetting

Re: Call Redirect Step IPCCX

Re: Call Redirect Step IPCCX

Re: Message Length Not Working