I am replacing a Seimens PBX which offers a hunt group feature similar to the IPCC CAD feature that sets an agent to "not ready" after a call is missed in the "ready" state. I am not implementing IPCC for this customer and the hlog softkey functiona...
anyone have any tips for making a 4800 baud modem work through a VG224? We have had our config blessed by TAC but the issue is that on data file transfers the line disconnects prematurely at the end of the file transfer. Any experience out there on ...
Has anyone experienced IPC getting "stuck" on a certain cluster? I often switch IPC from cluster to cluster for troubleshooting different systems, etc but I have a case where IPC is ignoring the change I have in the network settings (tftp server).
Is there a way to make certain subscribers disappear from the default handler such that if I dial ext 1000 from the Unity AA I will be transferred but if I dial 1001 I can be sent to the Goodbye handler or something? The restriction tables don't see...
I am getting a message from CRS 4.5(2) that after going through the long wait for it to create the CTI ports I get this error: Could not create CTI ports and lines on the Callmanager. I can search for the CTI ports on the callmanager while I am wai...
Ginger,My testing revealed that this only affects the listing of a subscriber in the default directory handler. After unchecking this for a certain subscriber they did indeed disappear from the dial-by-name directly handler but could still be dialed...