recently we upgraded our vpn hardware platform.  Because I needed both VPNs to be up simultaniously (multiple profiles tied to respective URLs), we decided to move one profile (URL) at a time.  After changing the DNS record for one of the VPN URLs, not all of the clients migrated.  We still had a handful that kept connecting to the old vpn.  After ruling out DNS TTL and such, we discovered the hosts files on those clients have been modified - the URL for the VPN was tied to the OLD vpn hardware.  looking at documentation and older forum posts, it says that the headend does a dns lookup and could modify client's hosts files.  well, doing a DNS lookup on the old appliance - it does indeed resolve the VPN URL to the new appliance's IP.  I work in a HEAVY BYOD environment, so this is a massive pain for me to find the users, then instruct them how to remove host file entries.  could something be done on the old firewall to remove/update the hosts file entry? old appliance is an asa 5550, running code  asa917-23, anyconnect version  3.1.10010 (I know its old, the new appliance is up to date) ... View more

So recently we've had some 3750 controller failures.  to be exact, today's issue is: Nov  1 10:31:39: %ILPOWER-3-CONTROLLER_ERR: Controller error, Controller number 8: accessing failed So I was thinking of how I could send out alerts on LMS.  Keep in mind - when a controller goes bad, that log is generated every minute - I really dont want 600 pages before the issue's resolved (if I were to use " automated syslog action" notifications) looking at the switch on LMS - it shows no events/alerts  - so that issue is not part of any event set. My question is - could I create user-defined events/event sets, or is there any other way of LMS paging once when it receives the first syslog, then a resolution alert when the issues fixed? details: lms 4.1 - soft appliance syslogs and traps are being sent from switch to lms server LMS did indeed receive the controller logs switch with issue is one WS-C3750-48P out of a stack of 4 WS-C3750-48P's ... View more

lms 4.1 virtual appliance - for it to get to cisco.com (device updates, etc...) is proxy the ONLY option?  I'd rather have NAT set up, maintaining a proxy server is not something I want to do (again). ... View more

AP: 3502,1141,1252 Injector: air-pwrinj4 WLC: wisms and 5508's 7.0.98.0 WCS Switches - 3750 (non-poe+) Trying to save my tech's time and gasoline (driving to remote sites) - Sometimes APs hang up, become unreachable - only way to get the AP working again is to power-cycle it.  Simply shutting the switchport does not remove power between the injector and AP.  Is there a way to power-cycle the injector remotely? ... View more

Hi, We have lms3.2 sp1 (soon to be upgrading to 4) Is there a way (report or something else) where if I submit a VLAN, LMS will return what subnets are associated? example: [user input]vlan 10 [lms output]1.1.1.1/24 [lms output]2.2.2.2/24 [lms output]3.3.3.3/24 ... View more

*lms 3.2 sp1 (3.2.1) on a windows server *I use a proxy to get out to cco *I logged onto cco, and I do indeed have registered contracts rme->reports->report generator->contract connection->report based on contract It then prompts for cco creds and proxy creds, I put them in, click OK, the the message below appears: CCX0005:You do not have Cisco Services contracts registered to your Cisco.com  user ID. Register your contracts with the Cisco Service Contract Center and try  again. For more information, refer to Contract Connection FAQ in the Appendix of  User Guide for Resource Manager Essentials any suggestions? ... View more