Hello all, I have a customer that wants to know if contacts can be imported into CUCM or somehow linked to CUCM so the caller ID can match that contact for an incoming call and display that contact's name, kinda how a cell phone does.  Here is the sc...

Hello all,I have a customer that would like to do Wrap Up codes on UCCX but does not want the Enterprise Data screen on the phone to pop up and be prominant on UCCX calls and it seems the only way I can get wrap up codes to work for IP Phone Agent (I...

Hello everyone,Is it possible in CUCM 8.5(1)SU1 to have an IP phone dial a 7 digit number and have the system automatically prefix the area code for the location where the IP Phone is calling from to the 7 digit number?  The only PSTN access is throu...

Is it possible to upgrade a CUCM 4.1(3) cluster (1 Pub and 1 Sub) with a Unity Voicemail solution (version 4.0(5)) to a CUCMBE 8.5(1) solution?My understanding is that this is not a supported upgrade process and that using the DMA to go to CUCM versi...