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Hi,I tried SelectCMDevice by "name" and it wors as expected. But when I took the IP address returned by the name query and changed the SelectBy to IPV4Address, it returns nothing. No error.SelectBy: NameRequest:POST /realtimeservice/services/RisPort ...
Hi folks.I have a new EIM customer who wants to be able to seach activity by Resolution code. I didn't notice Resolution code as one of the default attributes that can be searched on. Any idea if this is possible?
Hi All,Supposedly, you can't delete a custom attribute once it is created. I don't understand why this is and I am sure there is a way (semi kosher) around it. Anyone have an idea?Secondly, still on the custom attribute... I can create a custom attri...
Hi,Just off the top of my head (I am in the process of doing this now), Checkout the following : http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cdce/dx600/rel_notes/10_0_2_SR/DX65_BK_RF2528CD_00_release-notes-cisco-desktop-collaboration.htmlI ...
Hi Twan,I don't know if you still require assistance for this. The answer I gave you was a bit simplistic and does not address what you'd need to do.The good news is that I thik there is a solution to what you want to do. The best part of it is that ...
Hi Folks,OK. I understand (or rather I accept) that the custom attributes cannot be deleted. I have no problem with hiding them from the agents, though after a few years, it might get messy as improvements and enhancements are made (with phantom and ...
