I recently had a request from one of our managers where he wanted to have a light/external speaker ...etc activate when a certain situation occurred.  For example, he would like to have a light turn on if there is a caller sitting in the queue for mo...

I have some users in a Citrix Xenapp 7.6 environment.  I am delivering Apps not desktops. I am trying to get Jabber to work but am running into an issue.  I have a user that cannot use Jabber because everything he types in and everything he receives ...

I have some users who do not like the pop up window thatappears when you have a new call coming into your phone. Is there a way to disable this or move the window to another portion of the screen?  When it pops up I tried to move it but it would not ...

I am interested in getting call details out of Unified COmmunications Manager 6.1. When we installed the system we were told that we could use Crystal Reports to get the info out. Is this possible? Does anyone know how to connect to the DB? DOes a...