About jackskid

jackskid · 12-21-2022

Hello Team,We are facing NTP issues on the Webex room kit devices. Setting as Manual and giving the IP address for NTP servers.(tried auto, but no help)But after a restart it showing as "Time Server Not Reachable" and the NTP settings reverted back t...

EIM-pa user activity information · 08-08-2021

Hi,In EIM we can find the actions performed by the "pa" user (such as users added by pa, deleted or any kind of changes done by pa)Please help to find where is the location to find this information. EIM Version : 11.2 Regards,Jackson

jackskid · 06-28-2021

Hi,Is it possible to join MS Teams meetings from on-prem registered Cisco Room kit devices ?

jackskid · 03-07-2021

Hi, Is it possible to disable the "cc" field in ECE 12.5 version when replying to email. cc field should not be visible to the agents.Can someone guide how to do that.. Regards,Jackskid

jackskid · 12-05-2019

Hi, Need to know whether we can restrict the supervisor access in cce administration page (web interface for reskilling etc.). Using UCCE 11.5 version. Regards,jackskid

jackskid · 12-22-2022

Got it.. the NTP details given in the device pool of the device (Date & Time group) is configured with different one than for unicast IP. After changing that it is working fine.Thank you.

jackskid · 12-22-2022

Hello Roger,It is using Unicast, but still the same.It was working fine before and at that time it was set as auto.

jackskid · 07-27-2021

It is working fine now after enabling the option "Allow Control Hub to manage configurations" from the admin Hub.(Setting under Device Settings for Webex Edge for Devices). Able to join the MS Teams meeting from room kit successfully. Thank you for a...

jackskid · 07-08-2021

Another problem what we are facing now is that once pressed the join button, the device is not getting joined to the meeting. The device is just returning to the home screen.

jackskid · 07-08-2021

didn't do anything special, just turned off the calendar and turn it back in workspace One doubt, this meeting button will not show if we are scheduling the meeting from outlook right?

Member Since	‎09-26-2017 12:30 AM
Date Last Visited	‎01-03-2025 03:49 AM
Posts	55
Total Helpful Votes Received	55

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NTP issue on Room kit

EIM-pa user activity information

MS Teams meeting from Room Kit

ECE 12.5

Restrict Access in CCE Admin

Re: NTP issue on Room kit

Re: NTP issue on Room kit

Re: MS Teams meeting from Room Kit

Re: MS Teams meeting from Room Kit

Re: MS Teams meeting from Room Kit