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Dear All,We are currently running Cisco UCCE 12.6.1 on Windows Server 2016 with SQL Server 2017. Customer is planning to upgrade only the Windows and SQL 2019 retaining the existing UCCE 12.6.1 version. The UCCE application upgrade to a later release...
Dear All,We installed CUIC 12.6.2 ES08. After installation, custom and stock reports using anonymous PL/SQL blocks with multiple parameters no longer functioned correctly, and report filters were unavailable.We then installed the Rollback COP (ciscoc...
We are running the PCCE 2K model with Windows & SQL 2019. We are now planning to upgrade only Cisco Applications to 15.0, without an OS/SQL change.The customer wants to change the OS/SQL after a few months. According to the Cisco document, this appro...
Dear Team,Does anyone implement or migrate Cisco CUSP to Oracle SBC for CCE deployment.If yes, please share your Implementation/migration experience.We found a Cisco document titled "Deployment of Oracle® Enterprise Session Router SIP Proxy in Contac...
Dears,We are facing frequent connection issues with Cisco ECE, as given in the screenshot below. This issue is getting resolved only after the ECE server restart is completed. The system has been running without any issues for 2 to 3 weeks. We verifi...
@Bill Cisco A2Q team has confirmed . Completing the UCCE/PCCE A2Q is no longer mandatory. It is required only when the customer is purchasing AI licenses.
Cisco A2Q team has confirmed . Completing the UCCE/PCCE A2Q is no longer mandatory. It is required only when the customer is purchasing AI licenses.https://ciscochannels.qualtrics.com/jfe/form/SV_8xkVjpFIwLPtwQ6
We can proceed with a Common Ground Upgrade to UCCE 15.0(1), upgrading Windows Server and SQL Server to 2022, provided the existing UCS hardware remains unchanged( C240M5) and all Cisco compatibility requirements are met. If the existing hardware can...
@ritdesaiCan we perform a Common Ground upgrade from CCE 12.6.1 to version 15.0(1) while retaining Windows Server 2019 right.Or the CCE upgrade 15.0(1) process will stop /cause any issue without performing Windows and SQL 2022. Please confirm