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Hi,We are upgrading UCCX (Contact Center Express) from 8.5.1SU3 to CCX 10.0 and for CUCM 8.5.1SU1 to CUCM 10.0I want to confirm the steps in upgrading of CCX and CUCM. Eg,Publisher CCX 8.5.1SU3 to CCX 8.5.1SU4Subscriber CCX 8.5.1SU3 to CCX 8.5.1SU4Pu...
QUESTION: How to add following on ASA Firewall.10.127.4.111 – SAPWFT tree Primary10.127.4.112 – SAPEXT tree Primary10.127.4.114 – SAPWFT tree Secondary10.127.4.115 – SAPEXT tree SecondaryWhat I DID:name 10.127.4.111 SAPWFTname 10.127.4.112 SAPEXTna...
Hi Fellows,First-Service Authentication against BlueDirectory.We are looking to modify some existing NAT rules that were setup for First-Service Authentication against BlueDirectory.Is it possible to pre-configure the new NATs before the new backend ...
Hi Team,I got a question, how to troubleshoot and mitigate the issue. Here is the seen.10.25.105.10 in DMZ of ASA Cannot communicate with 10.153.16.152 lies inside of ASA. Where to start to trouble shoot this ?So far, i only did packet tracer from DM...
Allow Source 10.137.10.66 Destination 10.10.24.109 ports 1198,1199,5445,5455How I can add above ports in access list ??# access-list secure_access extended permit tcp object-group xxxx host xxxxx (ports??)1. How I can create object group for multiple...
Thanks for that, Actualy i will be doing the upgrade in same outage window. My question which i cant find answer is :Is CUCM10 compatible with UCCX 8.5 ????As i will do CUCM first, i cannot find information about CUCM 10 support of UCCX.
Thanks for that, Actualy i will be doing the upgrade in same outage window. My question which i cant find answer is :Is CUCM10 compatible with UCCX 8.5 ????As i will do CUCM first, i cannot find information about CUCM 10 support of UCCX.
We are doing fresh install and we change the ip address!! Is there any way we point out the PUT to the new box of CM with new ip address?Any way to backup and restore from different ip address of uccx and cucm box to different uccx and cucm??