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Hi,I am implementing dynamic form element which will play out last 5 open cases, the product and provide an option to customer if they need support on any of the cases open.To implement this i have added form element as below with my custom class.Als...
Hi All,I was exploring options to integrate Finesse with PeopleSoft. Also i am not the developer but have basic programming knowledge.If anyone has any experience please give me idea how we can achive this.I have also checked WorkFlow as well and i a...
Hey Guys,I am trying to do is to create seperate subfolder (say PT, IT, FR in prompt management under US-en) and then from ICM script will pass path to IPIVR script. These subfolder will contain that language wave file.Can you suggest me best way to ...
Hey Guys,I need your help to understand the step by step process for creating configurable action element.What i am trying to do is to have element which will take a parameter (Key) and then in the backend it will access SQL DB and fetch matching row...
Hi Experts,I am trying to build Dynamic Menu Application in CVP.Can I get some input how i can achieve this, how to design Menu Structure in Database.Let me know if anyone has already created such application.Thanks in Advance.Regards,Vinod K
Hi Manoj,
Even i haven't seen any checklist but i check everything we do as if it is fresh install.1. Check all the services are up and licenses are intacthttp:\\CVP IP Address:8000\cvp\diag.2. All the PIM status and failover of PG's is working.3. Al...
