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HiWe have installed CUBAC and followed the manual to get a basic test install working. So far so good, but for one big problem. We are trying to set up two queues - one for internal "operator" calls, and one for external calls. The intention is that ...
Hi, please forgive what might be a stupid question: How do I get individual user holiday greetings to play on a schedule?Environment: CM BE5k running 8.6.2.21900-5 Unity Connection 8.6.2ES25.21900-25 Various users all around the country have record...
Forgive the dumb question but I'm new at this (and thanks for any help). And sorry if this is more a Unity question than a CM question.I have a CUCM BE 5000 with mostly 6941 handsets connected in my branch offices, which are mostly small. In some of ...
Yeah, almost every phone system I've worked on or used has had the ability to change the delay before forwarding to voicemail, and it's always been in "number of rings", not seconds. Common as muck.I get your point about IPT though - but my users don...
Ah... nope, at least not in 8.6. Tried that already. I believe the only way is to write an IP service and do it that way, but it would be pretty difficult.
I know, I was being grumpy and sarcastic. Actually this missing feature is the bit that causes most of my users to question the quality of our choice to go with Cisco. They can't understand why an expensive, enterprise grade phone system won't let th...
