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We have encountered some issues displaying team and queue data after upgrading to UCCX 11.6.2
It is intermittent for some users but others can work with no issue.
so far we have checked browser type
OS type
other software on the PCs
we can find no di...
Is there any way to alter the maximum attachment size of emails sent to the finesses email queue from 2MB. We have some users trying to send photos that are more than 2mb in size.
Is there any way to get anyconnect to run a program a tthe same time as it starts. I would like to use start before logon with an RSA soft token, but so far have not been able to get it to work
I have been asked by our Informatics team to find out if there is any way they can directly run queries against the UCCX database as opposed to using the intelligence center.
there is a python script on the web dev site Cisco DevNet: SocialMiner - DocumentationIt may need some tweeking but if you have someone proficient in Python then it will suit you well. It doesn't differentiate between chats just downloads them all.
