Running CUCM 11.0.1. We have a fax server connecting to CUCM via SIP trunk. CUCM is connected to PSTN via H.323 gateways. The only problem is with the outbound calling party's mask from the fax server. Somewhere along the line, callmanager tacks on...
I have a number of 8851 phones registered to CallManager 11.0.1. I'm trying to control of the ringtone and the ability for users to set the ringtone from the administration console. I've read about the "Admin Configurable Ringer" parameter, which is...
I've created a script for a small department within our enterprise that gives a menu option for callers to press "#" to dial by 4 digit extension. I'm currently using the Get Digit String followed by a Call Redirect step to accomplish this. The prob...
I'm currently running CUCM 8.5, on vSphere 4.1 host, on UCS-c220-m3 chassis. We want to upgrade CUCM to 10.5. What is the minimum version of vSphere? What is the minimum UCS firmware version?
Thanks Manish, but there aren't any translation patterns nor route patterns/list/groups in our cluster that are set to prepend 91 to calling party masks. I'm now looking into the possibility that the CUCM SIP trunk config may have something to do wi...
Unfortunately, the DNA doesn't show the external (calling party) mask being translated at all. I ran wireshark on the fax server interface, that connects to CUCM, and verified that it is indeed sending the correct calling party info, without the pre...
Thanks Chris and Deepak. The extensions are all over the place, but there's only 4 of them, so I used suggestion #2. It worked like a charm. Thank again!
Yes, I am indeed using the Call Redirect step in the script. I had the Redirect Search Sapce option set to "DN Calling Search Space". I just changed it to "Redirect Party" and now the call forwarding works!
The only minor problem now is the outgoing...
I'm having a similar problem, where I have a menu that gives the caller an option to press # to be transferred directly to a service provider's external phone number. If I access the call tree from an internal extension (my company desk phone) and s...
