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Hi,We got a customer with an Cisco UCCX 12.0When their customers dial in, they are prompted to input their ID number.This ID number should then be copied to Windows clipboard, so they can copy (CTRL+V) to other programs.They don't have a standard bro...
Hi, We got a customer with an Cisco UCCX 12.0 When their customers dial in, they are prompted to input their ID number.This ID number should then be copied to Windows clipboard.How can we achieve this? Thank you in advance.Allan
Gerry,Thank you for your reply.Yes, I already have a call variable and can see the ID number in Finesse, when the call comes in.Sorry I should have mentioned that.The customer would like to have the number automatically copied to the clipboard, so th...
The customer unfortunately use Chrome, Edge and IE..They need to copy it into different software programs.They have an Avaya today and they are used to do it this way BRAllan