Hi Joe,   Thanks for your answer. We have an ESA (ESA1) dedicated for sending out emails. Another ESA (ESA2) as well dedicated for sending and receiving emails. Any email from ESA1 that gets bounced will be received by ESA2. So, if I use the global unsubscribe feature, will it not cause the bounced emails from ESA2 to be dropped as well?   Thanks, ... View more

Hi,   Thanks for your answer, but this will cause all bounced emails from a domain to be dropped. I would like to have genuine emails to get through    Thanks, ... View more

Hi Libin,   Thanks for your reply. The emails are send by an ironport and the bounced emails are received by another ironport. In this case, is there anyway to retrieve the recipient details?   Thanks, ... View more