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Hello All,
With the upgrade from Cisco Webex Meetings Desktop to Webex App, users have been reporting that they don't see the In-Meeting chat (Chat panel) feature as well as the Request Control when someone is sharing the screen.
Do you know if thi...
Hi team, I'm creating new users in control hub with webex calling professional license but when I assigned the extension number, in the Webex App it appears with the location prefix. For example the location prefix is 44 and the extension is 1301 in...
Hi Team, I have an issue where i'm getting the Detailed Call CSQ Agent Report but is not showing the agent name, ring time, talk time and work time. When I run the Detailed Call by Call CCDR Report I do see the talk time. I have already restarted th...
Hello Community, A customer is experiencing an issue where some agents of contact center are going to Not Ready state when they are handling a call. According to the CUIC Reports, the reason code for the not ready state is Agent logon but the agent ...
Hello, I opened a Case with Cisco TAC, it turns out that as @Jonathan Schulenberg mentioned the cross-launch was not applied properly in my organization. Cisco enabled the cross-launch in the backend and now we have full Webex Meeting features when w...
Since I started working from home background noise removal feature has been really useful due to my neighbors always (and I mean always, like every morning) starts the day with loud music, I think just for doing their chores but when I have a meeting...
