bmedina23
Level 1
Level 1
Member since ‎02-16-2017
‎01-31-2024

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  • 11 Posts
  • 0 Solutions
  • 51 Helpful votes Given
  • 10 Helpful votes Received
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Hello All,  With the upgrade from Cisco Webex Meetings Desktop to Webex App, users have been reporting that they don't see the In-Meeting chat (Chat panel) feature as well as the Request Control when someone is sharing the screen.  Do you know if thi...
Hi team,  I'm creating new users in control hub with webex calling professional license but when I assigned the extension number, in the Webex App it appears with the location prefix. For example the location prefix is 44 and the extension is 1301 in...
Hi Team, I have an issue where i'm getting the Detailed Call CSQ Agent Report but is not showing the agent name, ring time, talk time and work time.  When I run the Detailed Call by Call CCDR Report I do see the talk time. I have already restarted th...
Hello Community,  A customer is experiencing an issue where some agents of contact center are going to Not Ready state when they are handling a call. According to the CUIC Reports, the reason code for the not ready state is Agent logon but the agent ...
Community Statistics
Member Since ‎02-16-2017 01:10 PM
Date Last Visited ‎01-31-2024 12:13 AM
Posts 11
Total Helpful Votes Received 10
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