Leah Sittig
Member since ‎08-25-2011

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  • 39 Posts
  • 0 Solutions
  • 53 Helpful votes Given
  • 11 Helpful votes Received
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We have a PRI from the carrier and on CUCM it is a SIP Trunk.  We have a company that handles after hours calls through of UCCX.  We have a  Call Redirect to the company's number but they want to see the caller's telephone's number and not our Caller...
We are restoring from backup and our App Password and Admin OS Passwords are different.  When rebuilding the server it asks for the Administrator Login Configuration which says Enter the Platform administration username and password. We are not sure ...
We are a hospital and have upgraded our UCCX to 12.5.1 SU1 due to numerous issues.  We have run into a bug CSCvt65696 and need to upgrade CUCM from 12.5.1 SU2 to SU4.  In our test environment, while upgrading to the inactive partition any new Finesse...
UCCX 12.5.1-10000-31 (ES03-93) Is there a query that will show the association between Call Control Groups and the triggers associated with the specific group?  
Recently upgraded to UCCX and our agents are complaining that when transferring to a department in the Phone Book the "text" is too small to read.  Is there any way to expand this window? Attaching screenshots.  
Community Statistics
Member Since ‎08-25-2011 08:32 AM
Date Last Visited ‎11-22-2023 10:28 AM
Posts 39
Total Helpful Votes Received 11
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