Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
New Desk Pro connected to Dell Docking Station UD22 - both the HDMI and USB-C connections aren't workingWant to use Desk Pro for USB-C passthru (i.e. use Pro's camera, mic, speakers in MS Teams and other video platforms), and as 3rd monitor.Connect t...
Cisco 562 Multi-Base headsets are experiencing audio crackling and cut-outs when in a particular building. Any ideas? Connected to Cisco 8841 desk phone and computer.
Does anyone else feel that it would be better not to have a Preview "Share" as well as "Share In Call"?I recently had an issue where the presentation was visible in our Lecture Theatre and it LOOKED like the far end users were seeing the presentation...
Equipment: Webex Room Bar (on prem) connected to single 65" screen LG UHD Commercial DisplayIssue: "No Signal" showing on screen. Correct source selected (confirmed as the LG screen names the source as Cisco Codec and when the codec was rebooted i...
Can I share DX80 screen to another screen via Bluetooth or HDMIWe have a large number of Cisco DX80 video unitsWe would like to project the content to another larger screenFrom what we can tell, the HDMI output plug was never enabled on these modelsF...
Hi @emaltba Can you please tell me a bit more about this? We just use HDMI CEC to turn on all screens (my earlier example above with a projector is an exception). So there should not be a need for any settings on the Samsung other than enabling HDM...
do i need to upgrade as below:ce 9.13 > 9.15.6 > 10.19 > 11.5.2From memory, you need to go to 11.1.xx first before 11.5.2.4. But the rest should be okay.
Try:Cable: How long is the HDMI cable? Is it too long?Codec: What model - you mentioned Codec Pro but screenshot above for Codec Pro would show Ethernet audio input before HDMI so wondering if another model, i.e. Room Bar Pro etc?Software: What v...
If you go into the codec's webgui, Settings > Statuses > Video > Output Connector xx > Supported Resolutions - it may be that the iPhone's screen shape Resolution by iOS device — iOS Ref isn't compatible with the output monitor. Have seen this befor...
Hi Philou42000, we had a similar issue. Upgrading the bar to the latest RoomOS version fixed this. Which version is this on?We also found that some laptops' USB-C ports worked and others did not. Not all USB-C ports are the same.What video calling...
