hi, i am using a Centralized CUCM solution, and i have configured regions between the branch offices "B" and the main q "A" to use g729codec between cisco phones.Phone A---- wan-----phone B (g729).  the problem is: in the Main Q  "A" there is a recor...

hi, i have several 6921 ip phones, and they work fine with a CUCMBE 7.1.2, but when i check the CME like SRST, they cannot register properly, the version of the CME is 7.1, is there any way to put them to work with CME 7.1 like SRST.  i dont have any...

we removed a switch 3750 from its stack, after that, the switch boots well like a standalone switch, but it gets soo slowly for example when i want to see its configuration through the console port (sh run), i review the sh switch, and i am still see...

hi, i actually have configured-a voice queue, and one email queuei would like to know how to configure the CRS for the following:i want that the same agent could manage both types of information (voice and email), what do i have to do? in the same te...

Hi, i have premium licenses, but when i am going to create a new CSQ, i only have the voice queue type option, i dont see the e-mail option, why? what do i do?