Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi All,I need to submit exact count for UCCX presented, Abandoned & handled calls to my management,But in UCCX historical reporting,I found diffeernt total number for total presented, Abandoned & handled calls for same durration,Kindly suggest which...
Hi All,Is it possible to register an IP phone with 2 different servers at the same time ??MeansLine 1- Ext 1000 ---------------------- To Server 1Line 2- Ext 2000 ---------------------- To Server 2 /CME Router RegardsRohit
Hi Everyone,I am facing registration issue with ATA 186 with cucm 7.1.5 , to resolve this I want to increase the buffer size from 4k to 10 k.So how can i increase buffer size from 4k to 10 k in ATA 186.RegardsRohit
Hi Everyone,I have factory resetted my cisco 7961 ip phone firstly using 123456789*0# and then 3497672850*# ,but now its showing blank screen with all line buttons blinking in sequence.What happened to my ip phone ? is it dead ? how can I make my cis...
Hi JH
Thanks for feedback
Yes I have E1 PRI connected on VWIC 2MFT E1 card on Cisco 3900 series router,and I want to configure this router as a SIP gateway
Deeps
Hi Anthony,Thank you for your reply,I am using using very simple script ,where I have only 2 CSQs, with 25 agents .1 CAQ is used by 23 agents & other CSQ is used by 2 Agents only.RegardsDeepak
