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So I ran into an issue after we moved our servers. Basically our Pub isn't talking to our Sub. In CLI I ran show network cluster and it showed Pub was not authenticated to the Sub. Next I ran the command to generate PlatformConfig.xml and made sure t...
When you have call manager configured to send a call to Voicemail, but there is no mailbox configured where does the call end up? We recently updated our after hours voicemail box greeting, but in some instances it still plays the old greeting. This ...
We are using Unity 11.5 and I have Voicemail setup to hit a Windows Virtual Relay Server to send the voicemail to their E-mail. The problem is it occasionally relays to a Distro group for no reason I've been able to fine. I found their E-mails attach...
Recently we went from 4 digit extensions to 5 digit extensions. When all was said and done the voicemail lamp stopped turning on. I can see in unity that the lamp is flagged as on, but I've had no luck figuring out why it's not working. So far I'm do...
Morning Fellow Meraki Users, I have a small issue with the client VPN my sys admin has asked me to check on. We use PDQ to push updates and installs and we can't seem to get it to work on the Client VPN. The best we can tell it's largely because ...
I found it, I didn't go deep enough into the "Opening Greetings" under call handler. I just replaced the one that was there and I needed to go under edit -> greetings and replace the standard one.
Is there a way to do a trace in Unity to see where the call ends up so I can see what's being prompted for the greeting? I only ask because when I listed to the message attached to the Opening Greeting it's just the robo voice that says "Opening Gree...
Do you know if Oauth was ever added to Ver 11? We were in the process of upgrading, but are now being acquired by a 3rd party so it is on hold for now unfortunatly
