About mmoss80

mmoss80 · 03-28-2023

So I ran into an issue after we moved our servers. Basically our Pub isn't talking to our Sub. In CLI I ran show network cluster and it showed Pub was not authenticated to the Sub. Next I ran the command to generate PlatformConfig.xml and made sure t...

mmoss80 · 10-27-2022

When you have call manager configured to send a call to Voicemail, but there is no mailbox configured where does the call end up? We recently updated our after hours voicemail box greeting, but in some instances it still plays the old greeting. This ...

mmoss80 · 10-20-2022

We are using Unity 11.5 and I have Voicemail setup to hit a Windows Virtual Relay Server to send the voicemail to their E-mail. The problem is it occasionally relays to a Distro group for no reason I've been able to fine. I found their E-mails attach...

mmoss80 · 08-25-2022

Recently we went from 4 digit extensions to 5 digit extensions. When all was said and done the voicemail lamp stopped turning on. I can see in unity that the lamp is flagged as on, but I've had no luck figuring out why it's not working. So far I'm do...

mmoss80 · 10-19-2021

I've been asked to export the after hours greeting, but it was created on the undeliverable messages mailbox mailbox account. I need to export it, but the option to do so it greyed out. I've tried to google a solution but I guess it's not a common is...

mmoss80 · 03-28-2023

We are being acquired and our call manager is on the same subnet as their servers so we had to move them to a new subnet.

mmoss80 · 10-28-2022

I found it, I didn't go deep enough into the "Opening Greetings" under call handler. I just replaced the one that was there and I needed to go under edit -> greetings and replace the standard one.

mmoss80 · 10-28-2022

Is there a way to do a trace in Unity to see where the call ends up so I can see what's being prompted for the greeting? I only ask because when I listed to the message attached to the Opening Greeting it's just the robo voice that says "Opening Gree...

mmoss80 · 10-24-2022

Do you know if Oauth was ever added to Ver 11? We were in the process of upgrading, but are now being acquired by a 3rd party so it is on hold for now unfortunatly

mmoss80 · 10-29-2020

It was masking, thank you I'll look over these and let you know how it turns out. It looks very helpful though.

Member Since	‎08-07-2017 06:52 AM
Date Last Visited	‎03-29-2023 12:03 AM
Posts	31
Total Helpful Votes Received	10

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User Activity

Can you open TCP ports in Call Manager?

Call routing in Unity when the Voicemail box is missing

Voicemail occasionally relayed to the wrong E-mail box

VM Lamp won't turn on

Need to export undeliverable messages mailbox mailbox greeting

Re: Can you open TCP ports in Call Manager?

Re: Call routing in Unity when the Voicemail box is missing

Re: Call routing in Unity when the Voicemail box is missing

Re: Voicemail occasionally relayed to the wrong E-mail box

Re: SIP SRST not sending incoming calls to extensions