Since the top level part number R-CBE6K-K9 was updated to include the version 10.x options I’m having problems combining the BE6K starter bundle BE6K-START-UWL25 with the migration sku BE6K-UWL-CMAPP2SBE in the CCW (Cisco Commerce Workspace) configuation tool. The config tool gives an error message. This definitely used to be possible – I have several valid configurations from before the 10.x options were added. Your own migration slideshow gives an example combining starter bundles with migration SKUs, see.. http://www.cisco.com/c/dam/en/us/products/collateral/unified-communications/business-edition-6000/be_migration.pptx I can’t find any other way of getting to the BE6K-UWL-CMAPP2SBE part number, other than using R-CBE6K-K9 as the top level SKU, yet your migration guide gives this as the correct SKU for migrating from previous versions of CME/UCM. Please advise. ... View more

Why is it no longer possible to combine the starter bundle with migration SKUs in CCW (Cisco Commerce Workspace) configuration tool? Since the top-level part code R-CBE6K-K9 was updated to include the version 10.x options, it has not been possible to select the 25-user starter bundle BE6K-START-UWL25 and the migration SKU BE6K-UWL-CMAPP2SBE (used to migrate licences from existing CME/UCM installations). I have several valid configs from prior to the 10.x changes, so I know this used to be possible. There is a partner powerpoint here which includes an example of the starter bundle and migration SKUs being used in combination. http://www.cisco.com/c/dam/en/us/products/collateral/unified-communications/business-edition-6000/be_migration.pptx Can someone take a look at this please, because there is no obvious way to get to the BE6K-UWL-CMAPPS2SBE part number other than by using R-CBE6K-K9 as the top level SKU. ... View more

So, we've been asked to provide a room-based  video-conferencing solution for a company with three offices, 2 in the UK, 1 in China. The requirement is for a free-standing solution, i.e. no CUCM infrastructure, which can provide video links to the other offices via the Internet. Is this an MX200 opportunity? ... View more

We have a potential customer with three sites. We are quoting 3 x UC560. Could you please advise on deployment of Smart CallConnector in this scenario. The documentation says it can handle 1 - 5 sites, but it's not clear how. Is it possible to deploy a single server which can maintain presence information for all three sites, or does each site site need its own server. And if the latter, will the servers update each other in real time? ... View more