So I'm having the same issue 1 CSQ with multiple skills and the resource has only one of the Skills from the CSQ will NOT show as available agent hence will NOT be able to accept calls. On the other hand, if I assign all the same skills that the CSQ ...
Try "midcall-signaling block" under voice service voip / sip that resolved a similar issue with different carriers who couldn't get DTMF and music on hold working. Wilson
Hi guys did you get any real resolution with TAC regarding the no ringback issue. I have a similar issue with CUC sending SDP with inactive back to an SME and the SME sends the SDP with inactive back to the originating cluster. Not sure what else to ...
