Dear friends, I’m trying to get some details from Cisco ICM scripts, such as variable content when it gets to a call type in that script. Unfortunately, it doesn’t save in the sql db to query in, do we have any option when I can do a Python script an...

Hello Friends,We have a weird scenario. When we enable an Auto Answer with headset on Jabber4Windows (v12.6.1). All the Auto Answerred calls has a choppy voice, the same was not seen when we disable an autoanswer and pick up manually. We suspected th...

Hello Support community, We would like to enforce the FAX RATE on the CUBE for all the calls. I know that the "Fax Rate <rate>" command on the dial-peers would do but I would like to know if there is any possibility to go it on the Global Configurati...

Hello Experts,   We would like to delete all the expired certs in the CUCM / CUC Cluster. There are 100s of them, so is there anyway to delete it in bulk? We are planning to migrate our cluster to 11.5 shortly, so if there is an option to delete duri...